I purchased a 2019 Acura RDX last week at this Acura dealership last week. I was helped by sales associate Steve Kwon, who was exceptionally patient and welcoming to my needs. He made the entire purchasing process, which is usually a headache, a breeze and demonstrated quality customer service. I cannot recommend his services enough. I would definitely purchase from this dealership again in the future! Thank you Steve!
I was helped by Steve Kwon here last week when I came in to purchase a new car. He was very informative and helpful and just overall very accommodating to my needs and wants. I cannot stress enough how much of breeze he made the entire purchasing process. I would definitely recommend this dealership to anyone who is looking to purchase a car. Thanks again Steve and great job. Amazing customer service!
I had a really good experience with this location In March. It's my first Acura and prior to that I owned a Honda so I stayed within the family lol. Customer service was great I never felt pressured. Before going there I knew which car I wanted. After the purchase a couple days later I noticed to slight indents on the car that I didn't notice before but I knew it must have been there before I made the purchase I called the salesman right away and he told me to bring in the car. They assessed it and had to take it off site to repair which took a week but I was given a nice rental in the meantime. They fixed the dents and of course there was no charge to me. They said it most have happened during transport. I had another incident this week where a bird flew into my car and caused some cosmetic damage (scratches) luckily there was no other damage and I was fine. I called Rosenthal Acura and spoke with the sales manager Walter he told me to bring the car in. He said they would try to repair at no cost to me which I was so happy about. So they definitely did me a favor. There are still some slight scratches on the car but for the most part you can barely see what happened. Actually Fixing/painting it would cost me about $200 and bc it's not that noticeable Walter advised against doing that which I really appreciated...him being honest and going out of his way to take time and help me. If youre looking for a new ride Acura is the place to go. They are great cars and reliable and this branch really went above and beyond.
Great experience. They really worked with us when we had a limited budget. Ned was very attentive and wanted to make sure we had a good car buying experience.
Excellent as always. Malcolm helped me out, gave me a military discount, and got me out 30 minutes early.
Excellent service, they went above all standards and made buying a car easy and effortless
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