My old stomping groundLove this place...go see L.Pinto for all automotive needs
About a month ago I visited Rosenthal Acura in Gaithersburg in search to buy a new car. The sales person I was working with was Cesar Yanes. Even though I ended up purchasing a car somewhere else I want to share with others that I had very good experience working with Cesar Yanes. He was patient to answer all my questions, gave my good advice, and made sure I feel safe testing a car in the coronavires times. I recommend asking for his name. Yolanda
We worked with Victor Castro from Rosenthal Acura in buying our new Acura. He was so helpful in every way. We wanted to look at various trims and he was very courteous and accommodating. He was also knowledgeable about the different trims and models. We also feel that he helped us get the best deal possible on the car we purchased and looked for all the ways we could take advantage of current Acura discounts. Many thanks for your help Victor!
Great experience buying a new MDX from Rosenthal - Walter, the sales manager, cut me a good deal and was a blast ti hang with, and Victor was a caring and through sales rep. Highly recommended.
Just bought a new 2020 Acura MDX from Rosenthal Acura - they were straightforward, no nonsense, listened to what I wanted, friendly, and professional. I got a great price, and enjoyed Walter, the sales manager, and Victor, my sales rep.
Had my first visit to the service department at Rosenthal Acura. From beginning to end, the team at Rosenthal was phenomenal. My service advisor was Robert Mensah, kept constant communication with me from the beginning to end using their text messaging service, which was very convenient and easy to use versus playing phone tag like other dealerships. Repairs and inspection were done, complimentary wash and clean to top it off. Robert and the team provided A+ service, thanks.
Wonderful experience! Came in to look at a new Acura TLX today. Worked with Victor Castro. Want to thank him again. One of the best customer service experiences I ever had visiting a car dealership. Victor was very informative, caring, and detail oriented. I highly recommend him for all your shopping needs. Hopefully the Rosenthal management see's this review. Victor is truly awesome.
Great experience working with Victor Castro. Very nice, not pushy, very informative. Glad I purchased my RDX at this dealership and not in Delaware where i live
I hate going to dealerships. It's always a 4-5 hour visit, at a minimum. I literally came in, picked out the car, did the financing and drove away in roughly 2 hours. That's fast. These guys work like a machine. No wasted time. Extremely polite and professional. My salesman Victor Castro was amazing. My next purchase has got to be an Acura just so I deal with these folks again. Thank you for such a great experience.
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