Great service dept. but the sales dept. is slick!!
Fast efficient service
I just bought a new 2020 RDX from Rosenthal and it was quite honestly the best car buying experience I've ever had, mostly due to Nakeya Minor who has got to be the best sales person ever! She's extremely nice, helpful, knowledgeable and truly not pushy at all. She made feel like she wants the best for me and I really thinks she does! She is the best!
Only dealt with the service department but I have to say they’ve always been excellent. You pull your car in, fill out the paperwork and you’re on your way. You can even get a loaner vehicle fairly easily too. I’ve tried a few different service writers and they’ll all been attentive and not tried to oversell me anything that I didn’t need. Of course they will tell me what I might need to look at doing next and I appreciate that.
Great dealership! From sales to service, they are there to help you. John, one of the principals, is a guy who will make sure you are completely satisfied with your purchase or lease. And, once you had done one or the other, their service department is one of the best.
Just purchased an Acura RDX at Rosenthal Acura in Gaithersburg. Fernando Ramirez was fantastic. I can honestly say that this was the best experience I have ever had purchasing a car. Fernando and the team at Rosenthal Acura could not have been any better. I have to admit I was truly impressed with the service and professionalism I received. I would strongly recommend this dealership if you are looking for an Acura. Of course, dont forget to ask for Fernando!
I just bought a car from Rosenthal Acura. The sale representative Solomon Agboola is excellent. He is very knowledgeable and very kind. He also gave a great deal for my car. Thank you Solomon for your help!
I had a great and enjoyable experience purchasing my car from Rosenthal Acura. Our Sales Rep Victor Castro is a great person, very professional, patient and wealth of experience and knowledge. I search few other dealership and this one offer me the lowest price. I would highly recommend this dealership.
I totaled my car on a Wednesday... I knew what kind of replacement I wanted and began searching online. I found one that checked off all of boxes and sent an inquiry. Victor Castro responded immediately and I went to the dealer on Saturday... it was cold and Victor had the car brought around and WARMED before my test drive. This was a high end dealer, but I was treated with the same respect one would expect when buying an >50k car when I purchased a pre-owned 2012 car. I was impressed with Victor’s knowledge and willingness to make the ...
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